In these instances of error payouts are deemed to be null and void. The machine’s malfunction is a uncommon event in casinos. Bookman won a substantial amount of money, however, upon receiving the prize, she was told by the casino that they were unable to pay the amount due to the machine had malfunctioned.
An American woman, Katrina Buchman, filed an action in the case of Resorts World Casino in New York after the casino did not pay the jackpot winnings in the game of slots.